I was told the other night that my failing at work as a manager is that basically, I do not imititate the verbal theatrics of my co-managers (priesthood of all believers and all that) to get things done. Instead I pay attention to the person and how was it put....
"you give your reason for why they need to do this thing. Elsa on the other hand, she shuts everyone out for just two minutes and then...then decides. Does not listen to anything else."
Yeah sure I'll do that. While I'm in this state, the phones are ringing for another two minutes, and the drivers have already left or simply given up on having to do anything in the first place...and I have to start all over with "hey this needs to be done."
Last night sucked.
